Who should an agent forward a claim to?

The correct answer is to forward a claim to the underwriter. In the context of title insurance, the underwriter is the entity responsible for evaluating the claim and determining whether the policy covers the issues raised. The underwriter assesses the specifics of the situation, reviews the relevant policy provisions, and makes a decision on how to proceed—often in consultation with the claims department.

Agents act as intermediaries between the insured and the underwriter, ensuring that the claim is accurately represented and that all necessary documentation is provided. This process is essential for facilitating any needed resolutions and for protecting the interests of all parties involved in real estate transactions. By forwarding the claim to the underwriter, the agent ensures that the appropriate expert evaluates the matter per the terms of the policy.

The other options, such as the seller, buyer, or an attorney, do not have the specific mandate or expertise to process this type of claim. Therefore, forwarding the claim to the underwriter is a crucial step in ensuring that it is handled correctly and efficiently.